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OVERVIEW Welcome to BONGI! The terms "we", "us" and "our" refer to BONGI. BONGI operates this store and website, including all related information, content, features, tools, products and services, to provide you, the customer, with a comfortable shopping experience (the "Services"). BONGI uses the Shopify platform to provide the Services. The terms and conditions set out below, together with any policies referenced herein (the "Terms of Service" or "Terms"), describe your rights and obligations when using the Services. Please read these Terms of Service carefully, as they contain important information about your legal rights and cover areas such as disclaimers of warranties and limitations of liability. By visiting, interacting with, or using our Services, you agree to these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT By agreeing to these Terms of Service, you confirm that you have reached the age of majority in your country, state or province of residence, and that you consent, where applicable, to allowing your minor children to use the Services on devices you own, have purchased, or manage. To use the Services, including accessing and browsing our online stores or purchasing any products or services we offer, you may be required to provide certain information such as your email address and billing, payment and shipping details. You represent and warrant that all information you provide in our store is accurate, current and complete, and that you have all rights necessary to provide such information. You are solely responsible for maintaining the security of your account credentials and for all activity on your account. You may not transfer, sell, assign or license your account to any other person.

SECTION 2 – OUR PRODUCTS We have made every effort to provide accurate descriptions of our products and services in our online store. However, please note that the colours or appearance of products may differ from how they appear on your screen, depending on the type, settings and configuration of the device you use to access the store. We do not guarantee that the appearance or quality of any products or services you order will meet your expectations or will be the same as depicted in our online store. All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantity of any products we offer to any person, geographic area or jurisdiction, on a case-by-case basis.

SECTION 3 – ORDERS When you place an order, you are making an offer to purchase. BONGI reserves the right to accept or decline your order for any reason at its discretion. Your order will not be accepted until confirmed by BONGI. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting it, as BONGI may not be able to accommodate cancellation requests once an order has been accepted. If we do not accept, modify or cancel your order, we will endeavour to notify you by email, billing address and/or phone number provided at the time of ordering. Your purchases may be returned or exchanged solely in accordance with our Refund Policy [LINK]. You represent and warrant that your purchase is for your personal or household use and is not intended for resale or export.

SECTION 4 – PRICING AND BILLING Prices, fees and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in the order confirmation email. Unless expressly stated otherwise, prices shown include VAT and do not include shipping and handling fees, duties or import charges. Prices in our online store may differ from prices offered in a physical store or in online stores or other stores operated by third parties. From time to time we may offer promotions relating to the Services that may affect prices and that are governed by terms different from these Terms. In the event of a conflict between the terms of a promotion and these Terms, the terms of the promotion shall prevail. You agree to provide current, complete and accurate purchase information, payment details and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address, credit card numbers and expiry dates, as necessary so that we can complete your transactions and contact you if needed. You represent and warrant that (i) the credit card information you have provided is true, correct and complete, (ii) you are duly authorised to use that credit card for the purchase, (iii) charges incurred by you will be honoured by your credit card, and (iv) you will pay the charges incurred by you at the stated prices, including shipping and handling charges and all applicable taxes, where applicable.

SECTION 5 – SHIPPING AND DELIVERY We are not responsible for delays in shipping and delivery. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping companies, customs clearance or events beyond our control. Once we hand the products over to the carrier, title and risk of loss pass to you.

SECTION 6 – INTELLECTUAL PROPERTY Our Services, including but not limited to all trademarks, marks, text, graphic representations, images, graphics, product reviews, videos and audio recordings, as well as their design, selection and arrangement, are the property of BONGI, its affiliates or licensors and are protected by US and foreign patents, copyrights and other intellectual property laws. These Terms permit you to use the Services for your personal, non-commercial purposes only. Without our prior written consent, you may not reproduce, distribute, modify, publicly display, publicly perform, republish, download, store, transmit or create derivative works from any material from the Services. Except as expressly stated in these Terms, nothing in these Terms constitutes or may be construed as granting a licence or other rights under any patent, trademark, copyright or other intellectual property of BONGI, Shopify or any third party. Unauthorised use of the Services may be a violation of intellectual property laws. All other names, logos, product and service names, designs and slogans within the Services are trademarks of their respective owners.

SECTION 7 – OPTIONAL TOOLS Within the Services, you may be provided with access to customer tools offered by third parties, which we neither monitor nor have any control over. You acknowledge and agree that we provide access to such tools "as is" and "as available", without any warranties, representations or conditions of any kind and without any support. We accept no liability for your use of optional third-party tools. Any use of optional tools offered through the Services is entirely at your own risk and discretion, and you should ensure that you are familiar with and agree to the terms on which those tools are provided by the relevant third parties. We may also offer new features through the Services in the future (including new tools and materials). Such new features will also be considered part of the Services and subject to these Terms of Service.

SECTION 8 – LINKS TO THIRD-PARTY SITES The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third-party features). We are not responsible for reviewing or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you choose to leave the Services and access such third-party materials or websites, you do so at your own risk. We are not responsible for any damages or losses related to your access to third-party websites or your purchase or use of any products, services, resources or content on third-party websites. Please carefully review the policies and practices of any third party before entering into any transaction and make sure you understand them. Complaints, claims, concerns or questions regarding third-party products and services should be directed to the relevant third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY [MERCHANT NOTE: This section accurately characterises Shopify's relationship with your store and should not be removed or modified.] BONGI uses the Shopify platform, which enables us to provide the Services to you. However, all purchases and sales you make in our store are made directly with BONGI. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the transaction between you and BONGI, including without limitation any injury, damage or loss arising from the purchase of products and services. You hereby expressly release Shopify and its affiliates from all claims, damages and liabilities arising from or related to your purchases and transactions with BONGI.

SECTION 10 – PRIVACY POLICY All personal data we collect through the Services is subject to our Privacy Policy, which can be found here [LINK], and certain personal data may be subject to Shopify's Privacy Policy, which can be found here: https://www.shopify.com/legal/privacy/app-users. By using the Services, you confirm that you have read these privacy policies. Because the Services are hosted by Shopify, Shopify collects and processes personal data about your access to and use of the Services in order to provide and improve them. Information you submit to the Services will be transferred to and shared with Shopify and also with third parties who may be located in countries other than where you reside, for the purpose of providing the Services. For more information on how we, Shopify and our partners use your personal data, please see the Privacy Policy [LINK].

SECTION 11 – FEEDBACK If you submit, upload, post, email or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans or other content (collectively "Feedback"), you grant us a perpetual, worldwide, sublicensable and royalty-free licence to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including commercial use. You also represent and warrant that: (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with submitting the Feedback; and (iii) your Feedback will comply with these Terms. We have no obligation to (1) maintain the confidentiality of your Feedback; (2) pay you any compensation for your Feedback; or (3) respond to your Feedback. We may, but are not obligated to, monitor, edit or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, libellous, pornographic, obscene or otherwise objectionable, or that violates the intellectual property of any party or these Terms of Service. You agree that your Feedback will not violate any rights of third parties, including copyrights, trademarks, privacy rights, personality rights or other personal or proprietary rights. You further agree that your Feedback will not contain defamatory or otherwise unlawful, abusive or obscene comments, nor will it contain any computer viruses or other harmful software that could in any way affect the operation of the Services or any related websites. You may not use a false email address, impersonate any person or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for all Feedback you provide and its accuracy. We assume no responsibility and accept no liability for any Feedback posted by you or any third party.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS Occasionally, information contained in the Services may include typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information is inaccurate, at any time without prior notice (including after you have submitted your order).

SECTION 13 – PROHIBITED USES You may only use and access the Services for lawful purposes. You may not directly or indirectly use or access the Services: (a) for any unlawful or malicious purpose; (b) to violate any international or national regulations, rules, laws or local ordinances; (c) to infringe or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, intimidate or damage our employees or other persons; (e) to transmit false or misleading information; (f) to upload, knowingly receive, download, use or re-use any material that does not comply with these Terms; (g) to transmit or arrange for the sending of any advertising or promotional material, including any "junk mail", "chain letters", "spam" or any other similar solicitation; (h) to impersonate or attempt to impersonate any person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which may harm BONGI, Shopify or users of the Services or expose them to liability. In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code; (b) reproduce, duplicate, copy, extract, sell, resell or exploit any portion of the Services; (c) collect or track the personal information of others; (d) use the Services for spam, phishing, pharming or pretexting; (e) use any robots, spiders, scrapers, data collection tools, automated devices, AI tools or automated means to access the Services; or (f) interfere with or circumvent the security or authentication features of the Services. We reserve the right to suspend, deactivate or terminate your account at any time without notice if we determine that you have violated any part of these Terms.

SECTION 14 – AGENTS 14.1 This section ("Agent Use Terms") applies if you use, authorise or enable an Agent, or cause an Agent to be deployed to access, use or interact with the Services. "Agent" means any software or service that performs autonomous or semi-autonomous actions on behalf of or at the direction of any person or entity and that can be run without direct supervision. 14.2 No Agent may access, use or interact with the Services unless it continuously identifies itself and acts in strict compliance with the requirements set out in clause 14.4 below. In addition, no Agent may access, use or interact with the Services if we have requested that the Agent refrain from doing so. 14.3 We may restrict, including by technical means, whether and how an Agent accesses, uses and interacts with the Services. 14.4 Agents must: (i) indicate in all HTTP/HTTPS requests that the request is from an Agent and state the name of the Agent by including "Agent/[agent name]" in the user agent string; (ii) not conceal or omit that any access, use or interaction originates from an Agent; (iii) truthfully respond to any questions designed to determine whether interactions originate from a human or a computer; (iv) not circumvent any measure designed to block, restrict or control whether and how Agents access, use or interact with the Services.

SECTION 15 – TERMINATION We may terminate this agreement or your access to the Services at any time without notice at our sole discretion, and you will remain liable for all amounts due up to and including the date of termination. The following sections survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy and any other provisions that by their nature should survive termination.

SECTION 16 – DISCLAIMER OF WARRANTIES Information presented in or through the Services is provided for general informational purposes only. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk. EXCEPT AS EXPRESSLY STATED BY BONGI, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

SECTION 17 – LIMITATION OF LIABILITY TO THE MAXIMUM EXTENT PERMITTED BY LAW, BONGI, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR SHOPIFY AND ITS AFFILIATES, SHALL NOT BE LIABLE FOR ANY INJURY, LOSS, CLAIM OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS OBTAINED THROUGH THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.

SECTION 18 – INDEMNIFICATION You agree to indemnify, defend and hold harmless BONGI, Shopify and our affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers from any losses, damages, liabilities or claims, including reasonable legal fees, payable to any third party arising out of or in connection with (1) your breach of these Terms of Service, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services. We will notify you of any indemnification claims. We may control the defence and settlement of any such claim at your expense, but without your consent.